The all new OCBC app. Inspired by you. (2024)

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A banking experience that is uniquely yours coming to you by 30 September

Get ready for the all-new OCBC app that is designed to understand your banking needs, wants and quirks better than your best friend.

With customisable shortcuts and a personalised experience, the OCBC app is here to make banking as smooth as your morning coffee.

what you will love

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Cut to the chase with smart shortcuts

Why wade through menus when you can zip straight to your favourite services? After logging in, tap our newly designed shortcuts to start banking.

Prefer certain shortcuts on your home screen? Choose from over 15 services!

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It is all about you

Get what you need, when you need it. We will send you personalised messages that are relevant and meaningful. This is what you will come to know as the OCBC experience.

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All your products at one glance

See all your products in one place or get a consolidated view of your wealth under our new ‘Net worth’ tab.

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Navigate with ease – no manuals required

Looking for your cards or to update your personal details? Our intuitive new menu will make it a breeze.

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Apply for new products in just a few taps

Levelling up your finances should never be a chore. In just a few taps, easily browse and apply for products through our smooth and streamlined application flows.

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No ATM card? Get cash anyway

Do not sweat the small stuff like looking for your ATM card. Just scan a QR code using the OCBC app to withdraw cash from any OCBC ATM in Singapore.

RECOGNISED BY LEADING INSTITUTIONS FOR PUTTING YOU FIRST

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See what has changed

Check out the improvements we've made to your favourite features

Learn more

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discover more features

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Experience the all-new OCBC app now

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

FAQs

Common questions

How can I access the new OCBC app?

Go to your device’s app store to download or update the app:

  • iOS devices: App Store
    Best viewed in OS version 14.5 and above
  • Android devices: Google Play Store
    Best viewed in OS version 9 and above
  • Devices using HUAWEI Mobile Services: HUAWEI AppGallery

When will my OCBC app be updated?

We will progressively roll out the new features and changes by 30 September 2024.

I do not see my latest account balance(s) and/or transaction(s) on the home screen. What should I do?

Please refresh the page by swiping down on the screen.

How can I pay a bill for my OCBC credit card?

Please take these steps:

  1. Log in to the OCBC app.
  2. Tap the ‘Cards’ tab and navigate to the card you wish to make a payment for.
  3. Tap the card to see more details.
  4. Tap ‘Card bill payment’.

How can I request a fee waiver for my OCBC credit card?

Please take any of the following options:

  1. Via Internet Banking
    1. Log in to OCBC Internet Banking.
    2. Click on ‘Customer Service’ > Credit card fee waiver.
  2. Via the OCBC app
    1. Log in to the OCBC app.
    2. Tap ‘More’ at the bottom bar.
    3. Tap ‘Card services’ > Request fee waiver.
  3. Via Phone Banking
    1. Have your OCBC credit card ready.
    2. Call our Personal Banking hotline (OCBC website > Contact us) and, when asked, say ‘credit card fee waiver’.
    3. Key in your 16-digit card number.

We will review your request and inform you of the outcome immediately.

How can I access and/or download my statements?

Please take these steps:

  1. Log in to the OCBC app.
  2. Tap ‘More’ at the bottom bar.
  3. Under ‘Documents – Statements & Letters’, tap ‘View Documents’ > Statements.

How can I add or remove a payee?

To add a payee

  1. Log in to the OCBC app.
  2. Tap ‘Pay & Transfer’ at the bottom bar.
  3. Tap ‘Payee list’ > Local and overseas payee > Add payee.
  4. Follow the instructions shown.

For your security, it will take at least 12 hours for the payee to be added.

To delete a payee

  1. Log in to the OCBC app.
  2. Tap ‘Pay & Transfer’ at the bottom bar.
  3. Tap ‘Payee list’ > Local and overseas payee > Delete payee.
  4. Follow the instructions shown.

Download OCBC Digital

Scan the respective QR code to download the app on the App Store, Google Play or Huawei App Gallery.

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Are you sure you want to leave our site?

You are leaving the OCBC Bank website and about to enter a third party website that OCBC Bank has no control over and is not responsible for. Before you proceed to use the third party website, please review the terms of use and privacy policy of their website. OCBC Bank’s Conditions of Access and Privacy and Security Policies do not apply at third party websites.

The all new OCBC app. Inspired by you. (2024)

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